Privacy Policy

At TheRealOwner, we take your privacy seriously. This policy explains how we collect, use, and protect your data in compliance with the DPDP Act 2023 (India), GDPR (EU), and CCPA (California).

1. Data We Collect

We collect the following types of information:

• Business Information: Name, email, Google Business Profile data, and address via Google OAuth.
• Customer Information: Name, WhatsApp number, and booking details provided during the booking process.
• Usage Data: Analytics and crash logs via Firebase to improve our services.

2. How We Use Your Data

Your data is used solely to provide and improve our platform. We use it to:

• Facilitate bookings and update your Google Business Profile.
• Send WhatsApp OTPs for booking verification (utility messages).
• Send system notifications and renewal reminders.

We never sell your data to third parties.

3. Third-Party Sharing

We share data with trusted partners only when necessary:

• Google LLC: To manage your GBP links.
• Meta Platforms: To send WhatsApp OTP verification messages.
• Google Firebase: For secure database storage and authentication.

4. Your Rights

You have the right to access, correct, or delete your data. You may disconnect your Google Business Profile at any time, which instantly revokes our access. EU users may also request data restriction or object to processing under GDPR.